Nothing can turn off a prospective client more than not being able to find a way to contact you. If they’re interested in your services, and can’t find a simple contact page with a way to get in touch and hire you they’re going to end up going over to the competition.
Ideally you’ll want to give more than one method of contact. At the very least an email address and contact form. To make you more “real” though you should try to include a phone number (and if possible a mailing address) as well. I know many work from a home office, as do I. A quick solution is to get a separate phone line for business calls, as well as either a PO Box or other mailing service address.
These things make you look that much more professional than someone who only includes an email address. To other home business owners in the same boat it might not make a difference, but if you work with any larger or corporate clients, they’ll see a public phone number and address as an added sign of stability and that could play a small part in them choosing you over someone else.
